Memopezil Official Website › Contact
Contact Memopezil Support
Two routes, because they go to different desks. Orders and refunds go to the sales line; anything about this website goes to the editorial inbox.
For tracking, changes and refunds, call +1 (507) 448-8190 (Mon–Fri 9:00am–6:00pm ET, Sat 10:00am–2:00pm ET) or write to [email protected]. For anything about this website, write to [email protected], Mon–Fri 9:00am–5:00pm ET.
Returns go to 11 Penn Plaza, Floor 5, New York, NY 10001, with your full name, email address and order ID enclosed. The office address is 220 East 42nd Street, Suite 1408, New York, NY 10017. Have your order ID ready — it is in the confirmation email and it is the fastest way to be helped.
The two Memopezil desks
Tracking, changes and refunds
Phone +1 (507) 448-8190
Hours Mon–Fri 9:00am–6:00pm ET, Sat 10:00am–2:00pm ET
Email [email protected]
Use this desk for: where is my parcel, I need to change an address, I want to claim the 60-day guarantee, my bonuses did not arrive, does my bottle match the lot record.
Have your order ID to hand. Refund claims start here, before anything is posted.
This website, corrections and privacy
Email [email protected]
Hours Mon–Fri 9:00am–5:00pm ET
Use this desk for: a page is wrong, a link is broken, a citation does not say what the page claims, a privacy or data request, or a press enquiry.
Corrections are made on the page itself and the review date moves forward. We do not quietly edit and pretend nothing happened.
Returns address
11 Penn Plaza, Floor 5, New York, NY 10001, USA
Enclose your full name, email address and order ID with the bottles — empty ones included. Return postage is the buyer’s cost; use a tracked service.
Contact the order desk before posting, so the return is expected.
Office address
220 East 42nd Street, Suite 1408, New York, NY 10017, USA
This is a correspondence address, not a shop or a collection point. Do not post returns here — they go to the Penn Plaza address above.
Memozpezil — official Memopezil website, New York, United States.
Send the Memopezil desk a message
Both forms open your email client with the message pre-filled, addressed to the right desk. Nothing you type is stored on this website.
Memopezil answers that save you an email
Where is my order?
Handling is one to two business days, then about three to six for the lower 48. The tracking number is in the order email. If tracking has not moved for more than a day past that window, call +1 (507) 448-8190.
The capsules upset my stomach — what do I do?
Almost certainly the bacopa, which is well documented for causing nausea and cramping. Check you are taking the two capsules 20–30 minutes before a meal rather than on an empty stomach with nothing following. If it persists, stop and use the guarantee. More here.
How do I claim the guarantee?
Contact the order desk first, then post the bottles to 11 Penn Plaza, Floor 5, New York, NY 10001 with your name, email and order ID. Sixty days from purchase, after thirty days of use. The full process is here.
My bonuses did not arrive.
Check the spam folder first — automated download links land there often. Then write to [email protected] with your order ID and they will be resent.
Can I take this with my medication?
That is a question for your prescriber or pharmacist, not for this desk. Blood thinners, diabetes medication and antidepressants all have a documented reason to be raised with Panax ginseng and rhodiola — the list is here, and it is the right thing to show them.
Do you sell on Amazon?
No. There is no authorized marketplace listing and the guarantee does not cover bottles bought elsewhere. More on distribution here.